Shipping Policy

At Noor e Zar, we are committed to delivering your orders safely and on time across Pakistan.

1. Delivery Coverage

We deliver nationwide across Pakistan, ensuring your favorite artificial jewelry reaches you wherever you are.

2. Delivery Time

• Orders are typically delivered within 3–5 working days
• Delivery time may vary depending on your city or remote location

3. Order Processing

• Orders are processed within 24 hours after confirmation
• You may receive a confirmation call or message before dispatch

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• Any promotional free shipping offers will be clearly mentioned on the website

5. Packaging

We offer secure packaging options to ensure your jewelry arrives safely:

• Simple Box Packaging – Rs 100
• Gift Box Packaging – Rs 150

All orders are packed carefully to prevent damage during transit.

6. Order Tracking

• Once your order is dispatched, tracking details will be shared with you
• You can track your parcel through the courier service

7. Delivery Delays

While we aim for timely delivery, delays may occur due to:

• Courier service issues
• Weather conditions
• Public holidays

We appreciate your patience in such situations.

8. Failed Deliveries

• If a customer is unavailable or provides incorrect details, the order may be delayed or canceled
• Re-delivery may require additional charges

9. Damaged or Incorrect Orders

If you receive a damaged or incorrect item:

• Record an unboxing video
• Contact us within 24 hours

Please refer to our Refund & Return Policy for full details.